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Daily discussion thread: 🍂 Monday, April 29, 2024
(aussie.zone)
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this post was submitted on 28 Apr 2024
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When we purchased our new house 5 years ago, we had a Tesla PowerWall installed. It came with a Telstra 3G SIM card and when they installed it, I told them to connect it via Ethernet. The technician refused, saying that it has 3G and doesn’t need to be connect to the home network at all.
I received a text from Tesla this morning, telling me that our PowerWall will not be covered by warranty when Telstra kill 3G at the end of next month.
I then received an email from Tesla (that looked like Spam).
I then receive a phone call from Tesla.
I mentioned that I don’t have WiFi coverage in my garage and they told me to move my router. I told them that I instructed the technician to connect via Ethernet originally and they said that I would need to get the technician back out to connect it.
I am not allowed to plug Ethernet into it without voiding warranty and I need to plug Ethernet into it to prevent the warranty from being void.
It is insane that the installing sparky ran three-phase power to the location but doesn’t bother running some twisted pair for Ethernet at the same time.
We had to fight with the installer to have our Solar Inverter connected to Ethernet, even though there was a cable already in place. Unfortunately we won the fight for the Inverter but lost the fight for the PowerWall.
I know that at least one Manufacturer who is deprioritising warranty claims on “smart” Car Charger wallboxes unless they were connected by Ethernet at the time of installation.
Builders are incompetent.
https://m.youtube.com/watch?v=zNCbx278URM
Yep. Our builder gave the electricians the incorrect plans.
They had to come back to run the electrical extra cables so we had some gaping holes in the plasterboard in the two master bedrooms. That was the least of our problems…