Designing more and better platforms to support democracy can be an antidote to the wave of global autocracy that is increasingly bolstered by tech platforms that tighten public control.
Op-ed by Lisa Schirch, Professor of the Practice of Peace Studies, University of Notre Dame, Paris, France.
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Democracy is in crisis globally, and technology is playing a role. Most large platforms optimize their designs for profit, not community or democracy. Increasingly, Big Tech is siding with autocrats, and the platforms’ designs help keep society under control.
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A handful of tech billionaires dominate the global information ecosystem. Without public accountability or oversight, they determine what news shows up on your feed and what data they collect and share.
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Tech companies design platforms based on extensive psychological research. Examples include flashing notifications that make your phone jump and squeak, colorful rewards when others like your posts, and algorithms that push out the most emotional content to stimulate your most base emotions of anger, shame or glee.
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A techno-autocracy is a political system where an authoritarian government uses technology to control its population. Techno-autocrats spread disinformation and propaganda, using fear tactics to demonize others and distract from corruption. They leverage massive amounts of data, artificial intelligence and surveillance to censor opponents.
For example, China uses technology to monitor and surveil its population with public cameras. Chinese platforms like WeChat and Weibo automatically scan, block or delete messages and posts for sensitive words like “freedom of speech.” Russia promotes domestic platforms like VK that are closely monitored and partly owned by state-linked entities that use it to promote political propaganda.
Over a decade ago, tech billionaires like Elon Musk and Peter Thiel, and now Vice President JD Vance, began aligning with far-right political philosophers like Curtis Yarvin. They argue that democracy impedes innovation, favoring concentrated decision-making in corporate-controlled mini-states governed through surveillance. Embracing this philosophy of techno-autocracy, they moved from funding and designing the internet to reshaping government.
Techno-autocrats weaponize social media platforms as part of their plan to dismantle democratic institutions.
The political capture of both X and Meta also have consequences for global security. At Meta, Mark Zuckerberg removed barriers to right-wing propaganda and openly endorsed President Donald Trump’s agenda. Musk changed X’s algorithm to highlight right-wing content, including Russian propaganda.
Designing tech for democracy
Recognizing the power that platform design has on society, some companies are designing new civic participation platforms that support rather than undermine society’s access to verified information and places for public deliberation.
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In 2014, a group of technologists founded Pol.is, an open-source technology for hosting public deliberation that leverages data science. Pol.is enables participants to propose and vote on policy ideas using what they call “computational democracy.” [...] People participate anonymously, helping to keep the focus on the issues and not the people.
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Taiwan used the Pol.is platform to enable mass civic engagement in the 2014 democracy movement. The U.K. government’s Collective Intelligence Lab used the platform to generate public discussion and generate new policy proposals on climate and health care policies. In Finland, a public foundation called Sitra uses Pol.is in its “What do you think, Finland?” public dialogues.
Barcelona, Spain, designed a new participatory democracy platform called Decidim in 2017. Now used throughout Spain and Europe, Decidim enables citizens to collaboratively propose, debate and decide on public policies and budgets through transparent digital processes.
Nobel Peace Laureate Maria Ressa founded Rappler Communities in 2023, a social network in the Philippines that combines journalism, community and technology. It aims to restore trust in institutions by providing safe spaces for exchanging ideas and connecting with neighbors, journalists and civil society groups.
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In 2024, the Alliance for Middle East Peace began using Remesh.ai, an AI-based platform, to find areas of common ground between Israelis and Palestinians in order to advance the idea of a public peace process and identify elements of a ceasefire agreement.
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