this post was submitted on 23 May 2024
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[–] gregorum@lemm.ee 56 points 1 year ago (29 children)

as an appliance salesperson at a well-known home-improvement retailer, i do just about whatever i can to stop people from buying Samsung appliances. They're garbage. They overstuff their appliances with way too much unnecessary tech that nobody wants, and in order to keep the costs from being astronomical, they cut on build quality. Countless customers come in to replace Samsung appliances that failed far before their expected lifespan, often breaking within the first few years.

you want reliable? go with LG or GE. Whirlpool is also pretty decent.

[–] Fermion@mander.xyz 2 points 1 year ago* (last edited 1 year ago) (5 children)

I'm constantly replacing the drain pump in my LG washer. When a replacement part has thousands of reviews on amazon, you know the brand has to know their parts are crap and either doesn't care or wanted it that way. They're on my never buy list now.

[–] gregorum@lemm.ee 1 points 1 year ago (1 children)

How old is this appliance? And what do you mean by constantly?

[–] Fermion@mander.xyz 1 points 1 year ago* (last edited 1 year ago)

4 pump impeller failures in 5 years. 1 time a mask strap got past the strainer. I'll take the blame on that, but the other 3 were just long hair and bad design/materials choices.

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