Our instance is currently down and I can't get remote access to the servers. It appears that there might have been a hardware failure of the main firewall, which is the one thing I can't work around remotely.

I am still trying a few things, but I am not very optimistic that I can get access.

The really unfortunate part is that just now I am on one of my rare work deployments abroad, so I also can't access it physically during the next few weeks and my usual back up that could restart it is not available either.

As something like that never happened in 3 years operating the servers, I thought I can risk it, but murphy's law seems inescapable 😓

I will try to keep you posted here on any updates, but probably there will not be much I can do for a while. Really bad timing 😥

Edit: we might use this "opportunity" to migrate the instance to Piefed, which has been an idea for quite some time now. I will keep you posted on that.

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[+] grue@lemmy.world -13 points 2 days ago (9 children)

It's a service used by the public.

If it were just a single-member instance that hosted no communities it'd be one thing, but slrpnk has some decently-important stuff on it. That creates some amount of responsibility on the admin's part even if he isn't getting paid for it.

[–] tfm@europe.pub 10 points 2 days ago (5 children)

Instance providers and admins don't owe you anything.

[+] grue@lemmy.world -8 points 2 days ago* (last edited 2 days ago) (4 children)

All I'm saying is, if you don't want to have a responsibility to the community, don't set yourself up for people to rely on you. That's your choice to take on that commitment -- but once you've made that choice that's what it is, a commitment.

Just to be clear, I'm not mad at poVoq/Kris, who has a very reasonable attitude about the situation. My initial comment giving feedback to him was very mild.

But no, this attitude of people like @ayyy@sh.itjust.works and you (@tfm@europe.pub), that instance admins can just let a bunch of people sign up and a bunch of communities to be created and then just shut it off without warning if they want, and that's perfectly A-OK and 100% ethical to do, is bullshit and absolutely deserves to be pushed back on!

[–] ayyy@sh.itjust.works 7 points 2 days ago (1 children)

You need a break from the internet dude. Your behavior and outlook are troubling.

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