A few days ago I sent a GDPR request to some company to delete my personal data. They said to install their app and send a ticket from the app. The email was sent from the email address to which the account is registered. Is this even legal?
Privacy has become a very important issue in modern society, with companies and governments constantly abusing their power, more and more people are waking up to the importance of digital privacy.
In this community everyone is welcome to post links and discuss topics related to privacy.
[Matrix/Element]Dead
much thanks to @gary_host_laptop for the logo design :)
For now, I do not want to announce the name of this company publicly.
If they don't want to solve it amicably, then I will do so.
They already said they don't want to.
They asked you to install the app on purpose, in hopes that you'll decide it's too much hassle and decide not to delete the account.
How do you know this?
My first thought was "they probably want to ensure they are who they say they are and so want an authenticated request" - while that's against GDPR, not everyone is as educated as they should be, and not every mistake is a nefarious activity.
There's no reason an app should be more trustworthy than the email.
It's pretty standard for scummy companies to make the process as annoying as possible.
See cancelling gym membership.