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Thomas 🔭✨ (@thomasfuchs@hachyderm.io) 23andMe just sent out an email trying to trick customers into accepting a TOS change that will prevent you from suing them after they literally lost your genome (hachyderm.io)

submitted 8 months ago by PoseidonsWake@lemmy.world to c/technology@lemmy.world

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23andMe just sent out an email trying to trick customers into accepting a TOS change that will prevent you from suing them after they literally lost your genome ro thieves.

Do what it says in the email and email arbitrationoptout@23andme.com that you do not agree with the new terms of service and opt out of arbitration.

If you have an account with them, do this right now.

Here’s an email template for what to write: https://www.patreon.com/posts/94164861

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[-] MonsiuerPatEBrown@reddthat.com 110 points 8 months ago* (last edited 8 months ago)

"But they clicked the imaginary button, your Honor. How can they still have rights ?"

[-] Tier1BuildABear@lemmy.world 113 points 8 months ago

This just blows my fucking mind. Same thing happened with Crunchyroll, apparently I could have been part of a class action lawsuit when it was found out that they were selling users data. But I didn't hear about it, didn't get any letters and didn't see the email. The date came and went. Because I didn't "take action" in time I apparently forfeit my right to my piece of the settlement AND to sue.

HOW THE FUCK IS THAT LEGAL. How can you make the least amount of effort to notify someone after illegally fucking up their life, then when they don't respond (because they didn't see the notification or whatever), say, "well legally that means they're ok with it, and can't do anything in the future"

What the fuck

[-] cyberic@discuss.tchncs.de 29 points 8 months ago

It depends, it may not be. TOS are not as ironclad as they appear.

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this post was submitted on 06 Dec 2023

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