This is just a failure in government/governance.

There is literally an opportunity for every nation in the world to run it's own social media service as a hub for government services, alerts etc. If a couple of them did it open source it could be a world standard for government. Even now the wealthiest nations are scrambling to do something like this but it's too little, too late.

And even when they figure out software/process there's no government infrastructure that can compete with the private sector. Amazon in particular are a scary one to me - the amount of sensitive data governments around the world casually chuck into S3 is going to end very badly for a lot of people.

We need governments to get serious about digital infrastructure and security, in the same way they ensure food security, sanitation. Digital capability is just not negotiable anymore, it's vital.