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submitted 10 months ago* (last edited 10 months ago) by jeze3D@lemmy.ml to c/syncforlemmy@lemmy.world

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I get it. Being a dev is hard. Sometimes you need a break.

However it takes a few seconds for LJ to pop in and say "all is well everyone I'll be back soon!" Like, Mr. Dawson, just copy and paste that sentence and everything would be fine.

I'm irritated because the man is selling a relatively expensive app that even has a $100 purchase option and disappeared for months on end with complete silence. I think if you're selling an app with these kind of price points it's important to reassure your community it's not abandoned by simply acknowledging your existence once a month.

It's especially important on the fediverse where projects are abandoned frequently with little fanfare. The difference being most of these projects are donated time without a ticket price. Can we PLEASE get something here, LJ? Especially for us $100 patrons as to not feel duped? Even if you just say, "yeah I'm done, sorry" I'd appreciate it. As it stands Sync has broken features and bugs galore so I've already moved on to Boost, but I'd be very happy to hear things will either be A) fixed soon or B) abandoned so I can just uninstall sync from my phone.

Thank you.

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[-] WarmSoda@lemm.ee 46 points 10 months ago

I don't use sync but a quick look at the authors profile shows he updated the app a month ago.

But yeah, before that there was a four month gap in communication. I agree if you're going to charge money for something you really need to supply customer support as well.

[-] boyi 41 points 10 months ago

Yeah, that's typical of him. He went dormant for a long time during the first major version of Sync for Reddit, accumulating some quite critical bugs. But suddenly he came back with a new look of Reddit Sync, full of features, impressed me so much that I just let go of the past.

My hunch is, he would (try to) come out with the best app, and then move on to something (that we don't know) so that he can support his life. Sync for lemmy is not enough to economically gain the critical mass for him to do that fulltime. But once awhile, he'll be back to fix some critical bugs like what he did about a month ago for v0.19.

Yes he should do more and add more features. I myself only encounter non-critical bugs and don't use Sync for mod, so I am still be satisfied with its current condition. Others surely have different requirements.

[-] SaintWacko@midwest.social 19 points 10 months ago

And that was fine when you paid $3 for a lifetime unlock, but the big justification behind the massively increased prices was that he would be working on it full time, and he has not held up his end of that bargain