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this post was submitted on 06 Apr 2024
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Having a support contract has nothing to do with being a customer. If the devs didn't want customers, they shouldn't have released their product to the public. It really just seems like they can't handle the stress of writing code AND managing their customers' needs.
Tough love is never the correct way to deal with people, and never the way to manage a product.
In some of the threads I've seen the devs have said that they could be making more money if they went to a big tech corp while also exhibiting behaviors that would NEVER fly at any of the big tech companies.
Learning projects are great! Releasing them isn't necessarily the best way to go about things, though.
Don't get me wrong, I don't envy the lemmy devs for the position they've put themselves in. It is incredibly stressful to juggle what they're trying to juggle, and PR is not usually the strongest skill an engineer has.
I hear you on the context of choosing Rust. It's not really that relevant to what I'm saying, but I have seen people complain about Rust as the language preventing them from contributing. Having more contributor's wasn't their goal, it was to build something in Rust to begin with.
My point was that Sublinks' goal IS to invite contributors, so Java is a smart choice.