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this post was submitted on 14 May 2024
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A few months ago, I had trouble with Firefox on Android, so I started looking again in the settings; something you really rarely do in a browser. Finding a few things like data collection, usage data, marketing data, and "occasional studies" being all enabled by default sure reminded me that Mozilla isn't what it used to be.
For the love of Darwin, really?
Any product manager needs data about how a product is used to make the product better. Of course they need to test if moving a button to a different place leads to an easier to understand setting screen; or if moving extensions into a separate menu means fewer people find the malicious extension and turn it off.
I’ll be the first person to say that Mozilla is bigger than it needs to be and their org size isn’t justified by their results. But to think collecting data automatically makes them suspect seems to me lazy. It’s what they do with the data that counts.
You're conveniently missing the point that there is an actually labeled telemarketing partner that is opt-out. That's not user habit collection. You're also missing that "random future studies" should not be auto-enabled by default either. Finally, the topic of this particular post is about categorizing search queries, which as far as they describe it isn't something your browser should care about.
The only thing that may be legitimate is, as you say, actual UX and feature usage. But for that to be done properly, you have to ask and make it opt-in, as with any data collection scheme. It's actually a requirement in some places.
The point is, people give shit to chrome because "evil google collects your habits data and monetize them", while people like you are a-ok with Firefox openly sending data to a third-party marketing partner on opt-out conditions and, as demonstrated by today's post, adding more collection that have absolutely nothing to do with the behavior of the browser and all to do with user habits.
If you go through my comment history you’ll find me saying, multiple times, that Mozilla has worked itself into this problem, by adding far more people than they need. The browser would be healthier, I suspect, if there was a 50-strong, open-collective backed, dev team working on just the browser. At the minute the org is enormous and they now need to find a way to pay for that enormous org.
Search telemetry in a web browser is absolutely insane. I can understand more usage statistics but search telemetry just makes it sound like they want data on who to make an offer to for the next default search provider slot.
Or worse yet, another half-assed partnership with some sketchy 3rd party with a completely fucked moral compass and a privacy policy to match.
The conversion metric is not whether or not a screen is easier to understand and malicious extensions are off. The conversion metric is whether or not you subscribe to one of their services.
That's all essential in modern development and to see how to target what people are actually using. Though I don't like it either and it should be a simple single button opt out, or even an opt in.