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“Unprecedented” Google Cloud event wipes out customer account and its backups (arstechnica.com)

submitted 5 months ago by AnActOfCreation@programming.dev to c/technology@lemmy.world

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Google Cloud accidentally deleted UniSuper's account and backups, causing a major data loss and downtime for the company.
UniSuper was able to recover data from backups with a different provider after the incident.
The incident highlighted the importance of having safeguards in place for cloud service providers to prevent such catastrophic events from occurring.

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[-] Hootz@lemmy.ca 1 points 5 months ago

That's when accounts are closed or payments missed, I think in this case they just deleted the sub itself which just bypassed everything for instant deletion.

[-] asdfasdfasdf@lemmy.world 1 points 5 months ago* (last edited 5 months ago)

I don't see why it matters that it was a subscription. Anything which deletes data should be a soft delete.

[-] lolcatnip@reddthat.com 1 points 5 months ago

Sometimes it has to be a hard delete to comply with a user's request to remove data.

this post was submitted on 18 May 2024

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