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this post was submitted on 28 May 2024
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Privacy
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In Spain (not sure about Europe in general) things are slightly different.
I have been living in Canada for 9 years, and there if you see a transaction you don't recognize in your credit card statement you phone your bank and they take care of that.
Here in Spain you need to go do the police, file a report, then talk to your bank, then they'll think about it.
So when I came back I was talking with some guys I know and they convinced me that, at least around here, it's still a good idea to use Paypal. You also get faster refunds, etc (and that could be due to some European regulation, not sure).
Santander and Caixa are perfect examples of how to terribly handle fraudulent payment disputes. I worked in the industry is it's kinda well known they don't even follow scheme (Visa/MC) requirements and when you ask them to escalate to scheme they gaslight you.
Knowing this is the hoops you have to jump through in .es means it makes sense they don't have a robust anti-fraud process outside of .es.