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Netflix is a Nickle & Dime Outfit
(lemmy.world)
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this post was submitted on 19 Jul 2023
500 points (97.2% liked)
AssholeDesign
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This is a community for designs specifically crafted to make the experience worse for the user. This can be due to greed, apathy, laziness or just downright scumbaggery.
founded 1 year ago
MODERATORS
-Password crackdown
-Removal of Basic Plan
-Aggressive advertising to up-package
-Focus on 1-3 years of low-budget 'reality' TV
Yikes. Netflix is hellbent on extracting maximum revenue possible, regardless of how shitty their product gets in the meantime.
Long run, they are corporate morons.
T-Mobile was "paying" for a rarely-used account on my family plan. Parents used it in another state. I occasionally used it. My brother logged in once in awhile. On any given week, it might see like 4 hours of collective viewership.
Turns out TMobile's contribution only covered the first $8. I have been paying another $10/mo. out of my own pocket and wasn't batting an eye.
Netflix was getting $18 a month for doing almost nothing! And that could have continued for many more years without my even questioning it.
BUT... One day I couldn't sign onto my own Netflix account that I pay for. Evidently, I'm not in my own household? That led to my discovery of the gargantuan amount I was paying for a service I barely use anymore.
So now, thanks to their greed, Netflix gets $0 from me. And not a single family member has phoned to ask why Netflix no longer works.
Some executives in Los Gatos may soon learn Econ 101's supply-and-demand curve.
Sadly, I'm confident they have a very good understanding of micro and macro economics and understand this action WILL cost them customers, but they've also calculated that they'll make MORE money by removing the features and abilities that existed in the product before the change.
They made this decision to earn them more money, and they're probably right.
But.....
A more expensive product becomes a more price-sensitive product. Now one customer represents income from 3-4 customers.
Recession hits. People are more likely to cancel something that is $25/mo than $8/mo. And each cancellation is like three cancellations.
Going "premium" is a valid strategy. But since we haven't had a serious recession in 15 years, I believe it's a shortsighted one.
Are we not in a recession right now?