this post was submitted on 28 Jun 2024
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Cybersecurity - Memes

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[–] givesomefucks@lemmy.world 22 points 1 year ago (2 children)

Tell them that creating a ticket makes it count for your metrics, so the more people don't use tickets, the less funding IT gets and your staff will get cut causing longer wait times.

People will understand that and submit tickets.

[–] Aquila@sh.itjust.works 9 points 1 year ago (1 children)

Not if emailing a dev gets your problem fixed nowish

[–] givesomefucks@lemmy.world 8 points 1 year ago

Yeah...

You send them that back in an email telling them to submit a ticket.

If you fix it too, they're not gonna put a ticket in.

[–] edgemaster72@lemmy.world 6 points 1 year ago

"That's future you's problem, I only care about present me's problem."