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Authy got hacked, and 33 million user phone numbers were stolen
(appleinsider.com)
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this post was submitted on 05 Jul 2024
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They absolutely gained unauthorized access to the data. Their access was not intended or sanctioned. If it was intended to be public and accessible like it was, this wouldn't be a story and they wouldn't have locked down the access.
But by the guy's definition, they also used a loophole to extract sensitive information, so it it also an exploit.