While I agree with you here that Coffee Stain is a shining example of what EA should be and how it should be utilized, I think you can also understand OPs cynicism given the state of affairs. I don't think it's entirely fair to jump straight "to all gamers are mad no matter what" but I certainly empathize with your frustrations regarding the apparently implacable nature of the community.

My intention is not to tone police, I just think conversations like these would be more productive if they were less antagonistic.