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I’m skeptical on how good this is considering this is the result of six billion dollars in efforts.
You got a source for that $6 billion? I've tried searching around and can't find that anywhere.
Every study I've ever seen has shown that funding the IRS is a net benefit to tax revenue. So my instinct is that the $6 billion you saw included more than just this particular campaign.
https://archive.ph/2KqpE
The funding was for this and improved customer service, but as TOModera says it may be just a one-time fee that will yield continuous returns.
You sound like my management. Hey, we gave you some money yesterday, why isn't the 10-year-long project done today?
These things ramp up. Modernization takes time. We won't see the true benefits until 80% of the way through the process.
To be honest, I bet they targeted this one billion just to show some progress. It's probably not even related to the actual modernization efforts they're going through. But if they didn't show some progress, idiots would cut their funding because, like my management and old man dick, political funding has no staying power.
I can tell you, as someone who has done tax prep for friends for the last few years, that the customer service this year compared to last year was miles better. Shorter waits, less turnaround, I was actually kinda impressed.
Yeah but how can crooks profit off of that?