This article only covers typing, but younger gen z and gen alpha are (not at all to their blame) woefully bad at understanding technology. Even using their own devices, like the iphone, outside of a few dozen common apps can be challenging. Let alone desktop OSs, servers and things like printing.

I stress that I absolutely do not say this to call them dumb or ignorant. They have not been given other resources and were not raised on other kinds of tech. And as the article points out, older generations in administration and management positions falsely equate this "app savy" intelligence to tech ability. That is where the blame lies mostly not with the young teenagers and kids.