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Why did you do automatic updates without testing? That is the real issue.
Honestly your IT department sounds like it could use some help
Manual docker upgrade issued my me after reading the official blog and newsletter. The upgrade notes described the new version as the best thing ever and didn't mention that one of their selling points would be disabled without any notice.
I'm starting to see a pattern in those comments like "why did you wear a skirt that night? It looks like you asked for it..."
Whoah, dude.
Not only are you being told what could have and will ward off unplanned breakage, but you have somehow characterised yourself as an unsuspecting victim here? Inaccurate and really inappropriate comparison.
You knew enough to take on deploying a service, now comes the grown-up part where you hedge against broken updates.
I don't know if maybe it's my bad english in explaining it or it's your comprehension skills that lack something.
I write it again for the 10th time: I'm 100% ok having 1-2 weeks of downtime, and this is why i do it live. It simply doesn't make sense to dedicate several hours every month on testing if all i need is getting 3 useless surveys filled per year. If it was essential for work and i needed 99.99999% uptime i would directly subscribe typeform or surveymonkey. If tomorrow my install completely bricks and disappears in thin air, i would have lost 30 minutes of time and no valuable data. I literally spent more time designing the logo for the instance than managing it. This is just to state how unimportant the data stored on it.
This post wasn't made about "oh no i lost millions and all my irreplaceable data thanks to nextcloud stupid updates" but how stupid is to release something that breaks features that they're using as selling point.
ok, now that we established that my IT skills are lacking and i should be fired because one single survey couldn't be filled, this is the release notes: https://docs.nextcloud.com/server/latest/admin_manual/release_notes/upgrade_to_30.html
Please tell me where they say that this feature is automatically disabled and also tell me why you think that this is acceptable.
I don't understand why you think that is acceptable.
I even can't find other examples where a release is so rushed, that selling points are disabled without ETA. I never saw for Libreoffice 24 dropping support for opendocument files for a couple months just because they had to meet a self imposed deadline