this post was submitted on 12 Apr 2025
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To be fair the bagging area issue is usually caused by a bad configuration, and usually weight based, not camera recognition.
Different stores setup those systems with varying parameters, some are so strict that just regular product variances go outside their limits.
I think the lesson to be learned is that everything works in the demo (except when it doesn’t), but when it’s deployed to thousands of sites by the cheapest contractors, operated by untrained and unmotivated personnel, and not calibrated or maintained over its lifetime… the reliability goes down a bit.