this post was submitted on 22 Jun 2025
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I've said this before here, but techy people vastly overestimate both the ability and the patience of the typical user, and it's the reason so few people use FOSS products.
Products from big tech aimed at private individuals are designed to be as simple to use as possible, which is why they're so popular.
Big tech designing their products to be overly simple is one of the driving forces behind the average user having poor patience and aptitude for tech.
Barf. Or maybe, just maybe, we have other shit to do rather than spend hours trying to figure out how to do one thing in Gimp. It's great that YOU'RE passionate about tech. Some of us have other hobbies. Imagine that holy shit
That really nails it, I think. Tech is a hobby for some, a means to an end for the vast majority.
Yeah, it's very obvious that some of the people responding here don't interact much with non-tech people, and they have DEFINITELY never worked IT.
Most people aren't interested in learning the more intricate things. And if you try to force them, they're not going to get more interested as they learn, because they literally are not interested in tech. They want to accomplish a task, if that takes a bunch of learning just for one thing, they'll go a different route, or pay someone else to do it for them.
Surely we should cater to those who prioritize convenience, especially at work.
Most of the problem with regular people learning new tech, is that we (tech people, IT people, etc.) Are fucking awful at teaching people things. We throw out way too much way too quick, and the most key thing is that apparently tech people don't know how to listen or have a conversation.
Regular people don't hate learning tech, they hate they peolle who teach them. Be better and stop judging people, you aren't as clever as you think.
Keep in mind this status quo is already the result of decades of oversimplification. I am not saying everyone needs to compile the Linux kernel in order to have a computer. I'm saying you should have a basic level of familiarity with the computer you're using, same as any other tool.
You should know how to check and top up your engine oil, change a tire in an emergency, etc, if you're going to own a car. You should know how to safely handle, operate, store, transport, and clean your firearm if you're going to own a gun. You should know how to empty the chamber or bag, clean the filters correctly, what not to suck up and how to troubleshoot if you do, if you're going to own a vacuum. You should know how to operate it, when and how it should be cleaned, and what not to do while it's running, if you're going to own an electric range. You should know the difference between a web browser and your computer's filesystem, the difference between RAM and storage, and that you can Internet search most errors to judge whether you're comfortable trying to fix them yourself or not, if you're going to own a computer.
There will ALWAYS be a point where it's more worth paying someone else instead of learning something yourself. But it's about the cost-benefit analysis, and the threshold for what's considered "intricate" is a depressingly low bar where computers are concerned. As I'm sure you are well aware.
Obviously not, they can use it without that understanding just fine for whatever they want to do. That is enough understanding for them. If their computer explodes, they just buy an other one.