this post was submitted on 26 Jun 2025
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Well, consulting is often used because they need an answer to a question. That may be open-ended like:
"What moves should we make to expand our business?"
But other times they just want confirmation:
"Should we merge with Discovery?" (Sure, I guess. Here are some reasons you could. cha-ching)
"Should we split with Discovery?" (Sure, I guess. Here are some reasons you could. cha-ching)
Other times they just need to pay people to give them excuses to lay off people. McKinsey's always available for that.
When Chipotle got a new CEO (Brian Niccol, who has since become the Starbucks CEO) a few years back, they were headquartered in Denver. But the CEO lived in Newport Beach. So they brought in a consulting management firm to examine where the best place in the country was for them to have their corporate headquarters.
After weeks of analysis - surprise, surprise - they determined that the best place they could possibly have a corporate headquarters was in Newport Beach, where the CEO lived.
So they fired most of their corporate workers and moved the office to be closer to the CEOs house.
I have experienced this where I work. There is a consulting company that gets rolled out to make packets full of "data", graphs, summaries, and surveys that always manages to support the unpopular thing the boss wants.