this post was submitted on 01 Jul 2025
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Get your own gateway. Don't rent theirs.
Can you use your own modem? I thought you had to use theirs?
You can use your own. But at every single point they're going to tell you that your brand new top of the line modem, is out of date and is probably the problem of any issue that you're having. They try so hard to gaslight customers in believing that you need to use their white labeled equipment. They want you to use their stuff and pay the fees so they can resell the Wi-Fi, and they have full control over your device.