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this post was submitted on 13 Sep 2023
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I tried to recover my Mojang account and migrate it three times. Each attempt gets a stock response asking for certain info (receipt, email, username). When I provide this, I get a response from a different support user asking for the same thing I just provided. After three to five back and forths (with the same questions and the same answers) I get busy, frustrated, and leave it for a few weeks.
Once I have time, I start over and the exact same thing repeats again.
I wrote it off as a loss last year with an asterisk of "another reason to fucking hate Microsoft"
Yeah, I bought it during beta testing and my account was attached to an old email. Gave up trying to migrate years ago. I'm actually surprised they still haven't deleted it already.
Class action time?