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When is it okay to reply all?
(lemmy.ml)
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this post was submitted on 18 Sep 2023
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When it comes to work, I "Reply All" by default for this exact reason. The only time I modify recipients is if I'm starting a side conversation that not everybody needs to be involved in.
Broadcast emails, or emails asking for individual responses are the only time I would use "Reply". However, I think in those circumstances the sender should be using "BCC" rather than "To" or "CC" in order to prevent annoying "Reply All" messages.
If the receiver is an automated mailing list that includes the whole company (or large parts of it), you can reply all with "Hey IT, just checking if this works, because I really have no possible reason where I need to send to this list and the mail server should block it."