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this post was submitted on 20 Sep 2023
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I can understand Apple refusing to do repairs under warranty, or even invalidating a warranty, if someone has broken their phone after digging around inside without knowing what they are doing, but bricking a phone the person owns through a software lock is absolutely insane and stinks of attempts at service capture and fighting right to repair laws.
Yet another reason I'll never give them a penny.
Fairphone gang rise up!
I can't even imagine that. Modifying your device DOES NOT void your warranty. The burden of proof is on the manufacturer to prove that the modification caused the failure.
I get that, and I don't want to use cars as a good example because they aren't, but even car manufacturers have less restrictive policies than Apple is pushing here.
It would still be wrong to invalidate the warranty for the reasons you give, but it's still better than this.
In EU, there's a separate warranty on software and hardware.
Completely understandable.
The way I often describe it is if I was wanting to buy a mid-range phone with the technical specs of a fairphone, I'd buy something cheaper with the same specs.
But if I'm happy to spend over £600 on a phone - which imo is absolutely at the luxury end of pricing - then I'm looking more at overal quality, and the combination of repairability, fair(er) sourced materials, etc, makes it better.
However why anyone would spend a grand plus on a phone is absolutely beyond me.
For a lot of people, their phone is the most useful and frequently used device they encounter in their day. Forking over a lot of money for a luxury version is less insane when seen from that context.
Yep, spend your money where you spend your time. This applies to basically everything.
I’m also a big believer in investing in quality items for anything that touches your body all the time—clothes, chairs, sheets. It is one of the most effective strategies I know for self care.
You're missing the point completely.