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this post was submitted on 20 Sep 2023
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I can understand Apple refusing to do repairs under warranty, or even invalidating a warranty, if someone has broken their phone after digging around inside without knowing what they are doing, but bricking a phone the person owns through a software lock is absolutely insane and stinks of attempts at service capture and fighting right to repair laws.
Yet another reason I'll never give them a penny.
Fairphone gang rise up!
I can't even imagine that. Modifying your device DOES NOT void your warranty. The burden of proof is on the manufacturer to prove that the modification caused the failure.
I get that, and I don't want to use cars as a good example because they aren't, but even car manufacturers have less restrictive policies than Apple is pushing here.
It would still be wrong to invalidate the warranty for the reasons you give, but it's still better than this.
In EU, there's a separate warranty on software and hardware.