this post was submitted on 24 Sep 2023
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Why don't you think their entitled to a refund?
I don't see how it being software makes it different than any other good.
If I advertised a car with GPS and promised next year it will be updated with live traffic data. Then I just sold a bunch of cars and decided, nah thats expensive, I am just going to leave it as is. You better believe lawsuits would be headed my way, I don't see how this is much different. In both examples you can still use the product, it's just not the product that was ultimately promised. Maybe I would have bought a different brand of car that already offers live traffic on their GPS, maybe I was willing to spend more on the game/car because the feature that was promised, never came.
Because they knew it didn't exist when they bought it.
You would win your example lawsuit, too, unless you had a contract explicitly promising future services. Talking about future plans when they're clearly future plans isn't legally false advertising or any kind of legal obligation.