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submitted 11 months ago by Raisin8659@monyet.cc to c/technology@lemmy.world
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[-] SavinDWhales@lemmy.world 1 points 11 months ago

When I build a new PC, I could not transfer my old 7 pro retail license, even though it worked fine on my old PC running Windows 10 and it even said it was a digital license connected to my MS account.

So I bought a Win 10 pro key from one of the ebay resellers aber everything was fine... until it wasn't. I updated the firmware for my mainboard and Windows took that for a replacement of hardware. Troubleshooter did not show three option "I recently changed my hardware" and did not give me the option to call Microsoft's support.

Turns out it was a "one time install" key which was invalidated by changing the hardware. So it couldn't activate a second time. And since the key seller was out of business at that time (they'll change accounts every few months), I had no way of getting the key replaced.

Luckily, I still had an old Windows 7 COA with key and CD lying around from an old Dell business Workstation. That activated just fine.

But yeah, even if you have a valid license connected to your Microsoft account, there's no way of seeing it in your account, and it's not guaranteed MS will honor it.

this post was submitted on 28 Sep 2023
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