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Car dealers say they can’t sell EVs, tell Biden to slow their rollout
(arstechnica.com)
This is a most excellent place for technology news and articles.
Standardization is the key.
Regulating that all petrol gas stations also have charging stations for electricity would be a step in the right direction. That way somebody will be on duty to deal with situations that you've mentioned above.
I believe in large the reason for all the malfunctions at charging stations is because they're unmanned.