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A firm providing AI drive-thru tech to fast food chains actually relies on human workers to take orders 70% of the time (www.businessinsider.com)

submitted 10 months ago by L4s@lemmy.world to c/technology@lemmy.world

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A firm providing AI drive-thru tech to fast food chains actually relies on human workers to take orders 70% of the time::Presto Automations recently admitted that most of the orders taken by its AI drive-thru chatbot are actually assisted by off-site human workers.

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[-] Lmaydev@programming.dev 4 points 10 months ago* (last edited 10 months ago)

Not using a LLM is clearly a mistake.

I bet if you provided ChatGPT the menu along with the spoken text it would figure it out no problem.

I guess the STT is a bigger issue.

[-] agraves@lm.possum.city 10 points 10 months ago* (last edited 10 months ago)

Sorry, as an AI language model I am not capable of preparing food for you.

this post was submitted on 12 Dec 2023

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