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this post was submitted on 14 Dec 2023
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Yeah. The problem here is he's talking to those people--which is valid--while pretending he's never heard of the real issue: No matter the reason, the game is not good. Y'all already put it on sale because it's not good.
You don't get to pout and say "you don't know how hard this is" when you're selling your game for money. You're not giving it away. You're not doing charity work here. Make a better game or stop talking. Nobody out there paid $70 because they wanted your opinion about it. They paid $70 because they wanted a good game. They didn't get it.
And yeah, it is hard. Even with all that money and all those developers, it's hard. But nobody wants to be scolded because they experienced a bad game. That's not your customer's fault.
That's fair, I 100% agree. No matter the reason for a game's poor quality, you shouldn't let it off the hook. Especially if it's a commercial product.
Personally though, I don't think he's pretending not to have heard that point. He clarifies multiple times in the thread that he's fine with people criticising his work. Instead, he's speaking to a kind of criticism that claims -- incorrectly -- to know things about the game's development, and that offers naive solutions to complex problems. In my opinion, that kind of criticism is pretty worthless, and takes up air that could otherwise be spent discussing the game's real, concrete problems.
But I get the frustration. Bethesda's response to criticism of Starfield has been dismissive on the whole, so the director of the game coming out against some criticism is tone-deaf from a PR perspective.
Also, it seems like no-one who complains about discourse online takes the time to provide examples of what they're complaining about... So it's hard to know what exactly Emil is talking about here.