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this post was submitted on 17 Jan 2024
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On the one hand, I strongly doubt their AI will do a good job at this and my first thought was that their sales will go to shit. I mean we all know how shitty all communication with Google is for mostly everyone because of what they already automated (developer relations for Android app developers spring to mind).
On the other hand, I'm not convinced the sales people were doing a good job either so maybe we won't notice a difference.
I think they don't care if AI does a good job. I think that they will provide the AI capabilities to their lowest clients and keep the human sales team for the clients who are willing to spend more money. When you can no longer increase your sales base you start focusing on the ones you can milk for more.
And boom nailed it in one. It's just gonna be more and more of the "lessers" having no one to interact with but bots and walls that stop us from being able to do nearly anything useful.
When do we realize the wealthy have their own economy they don't really want the poor in other than to vacuum up some spare change occasionally? Let's start are own economy! With BlackJack and Hookers... Ok maybe forget the blackjack but keep the hookers.
So-So Artificial Intelligence
Well that was an interesting read.
I like where this is going
It will be fine for the simple stuff.
Anything complicated and the non -google side of the conversation will get frustrated and walk away.
I think Google sees that as a win win