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Companies Think Their Idiot Customers Will Accidentally Cancel Their Subscriptions if It's Too Easy | Trade groups told the FTC a simple "Click-to Cancel" proposal to easily quit subscriptions coul... (gizmodo.com)

submitted 1 year ago by L4s@lemmy.world to c/technology@lemmy.world

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Trade groups told the FTC a simple "Click-to Cancel" proposal to easily quit subscriptions could actually lead customers to miss out on hot new deals.

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[-] mycroft@lemmy.world 13 points 1 year ago

It doesn't go far enough. For monthly payments you should have to confirm them at least annually with a positive assertion. When your card number changes, you should have to assert it as well.

The "convenience" of automatic payments and automatic updates of card numbers has let AOL and their like bilk millions and millions from people that forgot they were paying them.

this post was submitted on 07 Jul 2023

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