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A reminder to manage your startup apps
(lemmy.world)
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this post was submitted on 22 Feb 2024
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Just because it's creative doesn't mean it's gay! (it's Adobe creative cloud)
the worst of them all tbh, god forbid one of their apps needs an update (and you haven't toggled off the auto updates which are on by defaut), your PC will be half functional until the update finishes. Adobe is a notorious resource hog
it's even funnier when said update breaks their app. One time I had photoshop update and they somehow broke the exit button, it literally gave me an error when I tried to close it, only task manager could save me. They just do not test their shit at all
Just gonna add this bc I'm still holding a grudge about it... Adobe doesn't let you uninstall their apps unless you have a current subscription.
So if you did have one and it expired and you decide you don't want to renew it, the only way they'll let you delete their apps (which take up quite a bit of space, on my laptop at least) is if you first pay for another subscription.
I was able to delete most of it by manually sorting through my file manager, but it took at least an hour total, and there are some files I still can't get rid of. Ugh.
oh it gets worse my friend.
Adobe doesn't let you cancel your subscription plan if you have a payment due. It doesn't even let you remove your banking details if your payment failed.
Well, the website says you can't, and it won't let you do it. But if you yell and scream at the AI support chatbot for long enough so it lets you talk to an actual person, well they can do it for without a problem and with no questions asked.
Their service is built for the purpose of squeezing as much money out of you as they can, I'm guessing the options to delete your own files and to have support do something for you exist only so they don't get taken to court and can go "๐" at the end of the day
edit: they also don't let you remove your account if your payment failed :) even if it failed so hard it cancelled your plan, they still expect money, and as long as they do the option to remove your account just redirects you to updating your billing details. This can again be solved by talking to support. So there is no actual reason for it, it's just there to get you to pay them