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submitted 7 months ago by JongiKongi@lemmy.ml to c/openrgb@lemmy.ml

Hi,

OpenRGB doesnt open when i try to start it. It loads for 2 seconds on my mouse, then absoluty nothing happens.

A few days before everything was working fine.

I tried deleting all files and redownloading several times.

I did try to run as admin.

I see no tasks on my task manager related to OpenRGB.

Help would be very appreciated! Thank you :)

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[-] agent_flounder@lemmy.world 3 points 7 months ago

Any info in Application event logs?

[-] JongiKongi@lemmy.ml 2 points 7 months ago

Hi, thanks for your answer! You helped my already: I checked th Application event log and it gives following error when i try to run OpenRGB: "faulting module name: ucrtbase.dll"

I googled a lot already and tried to fix this: rapaired visual c++, reinstalled visual c++ etc. Sadly nothing helped.

I know this is now probably more of an windows problem then OpenRGB problem. Maybe you can help me anway or redirect me, to where i mind find help with this problem.

Thanks so much! Regards.

[-] agent_flounder@lemmy.world 2 points 7 months ago

What windows version?

What version of openrgb?

Also is your version 64 bit or 32 bit?

Maybe it's a version mismatch with visual c++ runtime? I'm guessing here.

I'll search and update here later.

[-] agent_flounder@lemmy.world 2 points 7 months ago

Possibly of help

https://www.partitionwizard.com/disk-recovery/ucrtbase-dll.html

Might be worth the reading the install docs again.

Sounds like you have to run as admin the first time. Microsoft recommends the latest version for apps built with Visual 2019 at the link below. You'd want to match OpenRGB X64 pre-built binaries to X64 visual C++ runtime found here

[-] JongiKongi@lemmy.ml 2 points 7 months ago

Yeah i did find alle the links your posted myself today, when i researched about the ucrtbase.dll file.

Sadly it didnt help, i hope i did everything as supposed.

I did reinstall Microsoft Visual 2019 C++ from the link you posted here, i hope i did corrctly (i used this Link (description: "Permalink for latest supported x64 version. The X64 Redistributable package contains both ARM64 and X64 binaries. This package makes it easy to install required Visual C++ ARM64 binaries when the X64 Redistributable is installed on an ARM64 device.")

I also tried every step from the partitionwizard website.

[-] JongiKongi@lemmy.ml 1 points 7 months ago

Thanks, i will check that out and report back.

I did run OpenRGB as admin the first time. As i said, it used to run perfectly and then one day it just didnt. Dont know what changed.

I also always do try to run it as admin, when i try top open it again, no help so far.

[-] kendrick1017@lemmy.ml 2 points 3 months ago

I had the same problem not being able to get OpenRGB to run after tried everything above and reinstalled. I don't know if you still have the problem but here is how I fixed it.

Deleting the whole openrgb folder does not really uninstall it completely, there is still data like profiles in the appdata/roaming folder. I suppose my problem is one of the profile name I created was not in English, which caused the problem.

If you still can get it running, maybe try reinstalling again. Delete the whole openrgb folder, and then go to C/users/"yourusername"/AppData/Roaming and delete the openrgb folder there.

[-] JongiKongi@lemmy.ml 1 points 3 months ago

Oh my god bro, it worked! You just helped me so hard, thank you so much! I had the problem the whole time, didnt manage to fix it... I just randomly checked this forum again with no real help, and seeing you answer exicted me already! Now that it really works, i cannot begin to describe my gratitude! Thanks so much man.

[-] JongiKongi@lemmy.ml 1 points 7 months ago* (last edited 7 months ago)

Windwos 11 Pro

x64

OpenRGB Version 0.9 64-bit

I dont understand what you mean by version mismatch.

I'll answer to your other comment. Thanks again!

this post was submitted on 12 Mar 2024
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OpenRGB

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The official Lemmy community for the OpenRGB project.

Official website: https://openrgb.org

GitLab: https://gitlab.com/CalcProgrammer1/OpenRGB

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