I've worked in IT for most of my career. I've seen some shit. I'm on the older side of "millennial". Not old enough to be on the cusp, but almost immediate after. I have had computers as a part of my life since I was young enough to remember, starting with a 286/386 that my dad used at home.
One thing I've noticed is that most companies shit doesn't stink. What I mean by that is that all of them, to some extent, hide, cover up, or otherwise deny that their product has any issues whatsoever. I did a lot of VMware training back in the day, there were good reasons for that, but I won't get into it .. anyways, all of their training was about how it's supposed to work. There's zero material about what to do when it doesn't work like it is supposed to... Even "troubleshooting" courses are designed to help you fix the configuration of the system using only methods sanctioned by the company, because any fault or flaw in their product must be because you aren't using it right, or you simply don't know how.
I've known so many millennials, especially in the tech space, that had to fix their own problems because the product, and the company that made it, believes that their shit doesn't stink. There's nothing wrong with their product, you either don't know how to use it, or you aren't using it correctly,
Meanwhile, here in reality, all their shit sucks to all fuck, and their product is little more than hour garbage.
Yay?