Because of capitlaism everything has to be ground into the finest point with the sharpest edge to make money. So the ability to talk to anyone on earth whenever you want has been reduced from a marvel scifi authors used to dream about to its current state were is an annoyance used to make your life worse whenever possible. It would be trivially easy to make like just a little bit better but that isn't good for the gdp so people in risk of death can only assume the system is out to harm them