These are just a few random quotes I found with a minute of Googling but there are many more out there. I think people were expecting exceptional and had huge expectations because Bethesda and Microsoft were very much pushing the hype train a lot. They set up the game as one thing and what was delivered was a pale shadow of it. I agree you can't expect for the success of Skyrim, but it was 100% presented to the world like it would be. There are many parts of the game that fall short of what Skyrim did 13 years ago and what other Bethesda RPGs were doing decades ago in terms of quest design and dialogue.

"We've always wanted to play the game we're making and no-one else has quite pulled it off in what we're doing. And we feel that once we started putting some pieces in place and playing parts of it, there's something really... I don't want to say too much but... pretty incredible there."

“It's very big, yeah. People are still playing Skyrim and we have learned from that. We spent more time building [Starfield] to be played for a long time, if you so chose that you just wanted to keep playing it. It's got some more hooks in it for that, that we added later to a game like Skyrim… while still making sure that somebody who just wants to play it, and go through the main quests and “win”, or feel they've accomplished something large is doable.”

"And it has large scale goals and storytelling, but that minute-to-minute feels rewarding for you. And if you just want to pass the time and go watch the sunset and pick flowers it's rewarding in that way too. The quiet moments feel really really good."