I received the below email recently which continues to kill off VMware products.

Skyline was a telemetry product which would analyze your environment for security and configuration concerns, and allow you to easily pull logs from multiple resources and upload them to a support case in a simple 3-click wizard. They announced recently that they were stopping new customers from enrolling in Skyline, and now they are stating that the log collection function is going away, in addition to features that help manage license status. They have not yet announced that Skyline is getting cancelled, but it's seems pretty obvious.

The blatant money grab is appalling. I actually had some stock in broadcom and sold it shortly after they started announcing these slash and burn tactics for short-term gains. VMware was an amazing product for well over a decade and I look forward to whichever solution manages to fill the gap Broadcom will create over the next 5 years.

We are announcing that on April 30, 2024, VMware will be making several changes to Skyline's functionality and features.

These changes are necessary as part of our vision for the future of self-help issue avoidance and diagnostics for VMware Cloud Foundation and VMware vSphere Foundation as part of VMware by Broadcom.

Feature Changes Assigned Entitlements No Longer Expire Skyline will no longer check for expiration of Entitlement Accounts or Subscriptions. Any active Skyline customer will remain active until further notice. Previously, all active accounts were upgraded to the Select Support feature set in Skyline.

This means that customers will no longer see linking of EAs to Organization, Deactivation or Renewal screens in Skyline Advisor Pro.

End of Technical Guidance (EOTG) / End of General Support (EOGS) Information In Skyline's Inventory detailed view, information is provided about the product's Lifecycle status (e.g. days remaining before reaching EOGS). Skyline will now only display this information for any product released prior to April 30, 2024. Any products released after this date will display "-" only. Log Assist We are enhancing Log assist to integrate with Broadcom Support systems. However, dependent on the migration scheduling, the feature may temporarily be unavailable beginning May 6, 2024. Log Assist functionality will return upon completion.

After the migration, users must log in using the same username as their Broadcom account id to ensure open support cases can be seen when using Log Assist. Users will only be able to see support cases that they opened. There will also be a new field presented called "Party Name", which is another term for Company Name.

Thank you for your patience during this transition period.

Best Regards, VMware Skyline Team

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I received the below message. It states Skyline Advisor Pro can't be activated after 4/1. This doesn't look good for the Skyline program. I've been using it for a long time and between log assist and the recommendations, i've found it very helpful. I have the Dell integration in place but I haven't really used it much. It's unfortunate that this appears to be getting set out to pasture.

We would like to inform you of some upcoming changes to VMware Skyline's functionality and features, scheduled to take effect on or before April 1, 2024.

These changes are necessary as part of our VMware by Broadcom vision for the future of self-help issue avoidance and diagnostics for VMware Cloud Foundation and VMware vSphere Foundation.

Feature Changes 1 VMware Select Support Effective immediately, Skyline now supports VMware Select Support. This replaces VMware Success 360 (S360) Support, which reached End of Sale (EOS) in May 2023. As with S360 Support, Select Support provides access to Insights Reports, providing insights into the health and performance of your VMware infrastructure.

We highly recommend linking your Select Support Entitlement Account to your CSP Org as soon as possible to ensure seamless access to Skyline's proactive support and Insights Reports.

2 Availability After April 1, 2024

• Skyline Advisor Pro will remain available and fully functional for existing customers.

• Activation of new Skyline Advisor Pro services in new or existing CSP organizations will be discontinued and no longer available.

3 Active Skyline Organizations

Active Skyline Advisor Pro organizations will automatically be upgraded to Select Support level experience in Skyline and have access to Insights Reports. No action is required.

4 Inactive Skyline Organizations Skyline Advisor Pro organizations in an inactive state will be removed from the service.

Customers that have allowed their Skyline service to expire beyond the 60-day grace period must renew their access before April 1, 2024, to continue using Skyline.

5 Organizations in Limited Mode

Skyline Advisor Pro organizations in Limited Mode will be automatically renewed to Skyline at Select Support level experience to ensure full access. No action is required.

6 Technical Adoption Manager (TAM) Engagement

The process for TAM activation will be streamlined. Customers will now have full control over enabling TAM Reports. Once you opt in, no further action is required. The assigned TAM will have access to perform required duties as needed.

7 Integration with Dell's Secure Connect Gateway 5.0

Skyline Advisor Pro's integration with Secure Connect Gateway 5.0 will be discontinued due to the strategic direction of VMware Skyline.

VMware Skyline continues to provide proactive self-service support for your VMware environment. These changes will help deliver on the roadmap for self-help issue avoidance and diagnostics for VMware Cloud Foundation and VMware vSphere Foundation. Please do not hesitate to reach out to our Skyline Community for assistance. We are committed to minimizing any disruptions to your operations.

Thank you for your continued trust in VMware Skyline.

Best Regards, VMware Skyline Team