I work in financial reporting, so I have a decent idea of what makes up things like operating profit/loss and Adjusted EBITDA.
This does not look good for Reddit and if the company only managed a $90.8m loss after jacking up API costs, nuking virtually every third-party client, backstabbing every power mod, giving alternatives like Lemmy and Kbin an actual user base and selling off user data to Google, then I fully expect things to get a lot worse on the site.
I'm really not too sure about that.
Used to work in customer service for a major right wing (Daily Mail) newspaper, and that included tech support for their rewards club website, their newspaper reading Android/iOS/Kindle Fire app, and their bookshop website.
Pensioners struggle with technology and I really don't think it's just stubbornness and ignorance. I genuinely think that your ability to learn and remember things diminishes greatly as you grow older.
It was one of the worst jobs I worked in, not just because trying to explain how to do basic things like open a web browser, type in a URL or force stop and clear the cache on an Android app to a 90+ year old is like pulling teeth, but because we were paid like crap, treated like children by management, treated like shit by a lot of customers, and because we used to get a lot of editorial calls from people thinking we could put them through to a journalist so they could spout their often bigoted views. So glad I work in accountancy now. The worst customer support jobs are the ones where callers frequently go full Karen on you.