[-] protonmail@mastodon.social 8 points 7 months ago

@birdcat Please read the edited version of our response above, and accept our sincere apologies for sharing some links that were irrelevant to your original concerns: https://mastodon.social/@protonmail/111958985077770856.

The benefits of running Proton's services under Swiss legislation described in the article above remain correct.

[-] protonmail@mastodon.social 31 points 7 months ago* (last edited 7 months ago)

@jherazob @birdcat

The website linked above is filled with false information. We have in fact attempted to reach the author and clarify this, but haven't heard back. Some of the points have been clarified here: https://web.archive.org/web/20210727224547/https://serpentsec.1337.cx/i-was-asked-to-review-an-article-from , as well as in direct communication with our users: https://www.reddit.com/r/ProtonMail/comments/d58cq1/protonmail_questions_and_concerns/

Regarding the recent revelations about surveillance, Proton users are not impacted, because we aren't considered a telecommunications service: https://proton.me/blog/court-strengthens-email-privacy (1/2)

[-] protonmail@mastodon.social 1 points 8 months ago

@LinkOpensChest_wav If you've faced any issues with receiving emails that you were expecting to receive, please contact us at https://proton.me/support/contact so we can look further into that.

Regarding email subscriptions (i.e. promotional emails), you can turn them off in your All Settings โ†’ Dashboard tab.

[-] protonmail@mastodon.social 6 points 8 months ago

@Nelizea Thanks for sharing!

[-] protonmail@mastodon.social 5 points 9 months ago

@juandiego @protonprivacy Thanks for your support Juan! ๐Ÿ™Œ ๐Ÿ”

[-] protonmail@mastodon.social 1 points 1 year ago

@Nelizea @muznyo Thanks for clarifying this, Nelizea!

[-] protonmail@mastodon.social 2 points 1 year ago

@imattau @Papanca We're looking into Lemmy too.

If you have any questions about any of our products don't hesitate to check our Support sections: https://proton.me/support and https://protonvpn.com/support/, or contact us on Twitter (@ProtonSupport). We also respond on other social media channels, and have very active communities on Reddit (r/ProtonMail, r/ProtonDrive, r/ProtonVPN, and r/ProtonPass).

[-] protonmail@mastodon.social 1 points 1 year ago

@BlueKey At the time when this page was set up we were not using Mastodon actively. We will change that in the future.

[-] protonmail@mastodon.social 5 points 1 year ago

@SoulKeeper While we rely on Google Play Store services for push notifications, they are end-to-end encrypted. To stay private when using Proton Mail on an Android phone, we recommend trying some of these tips: https://proton.me/blog/android-privacy .

We are also working on a complete rewrite of our Android app, which will allow for the improved functionalities and features to be added.

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