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Internet Provider question for the bears:
(hexbear.net)
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this post was submitted on 14 May 2024
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askchapo
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Reddit is probably your best bet. You can post in your provider's sub and your local subs. You can always make an alt if you want more privacy. It's hard to give generalized advice. Also - local people in particular can be a great source of info.
If you live in the US or a place like it - you could say "I do not want a landline. Please give me a better deal." That's what I'd do. And if they refused - I'd politely ask to speak to their supervisor. But I'd still check reddit first.
Yeah, I'm normally assertive about that sort of thing, I actually thought I caught what he was doing during the call but when I challenged him on it he said it was just part of getting internet service. And since there was nothing in front of me and no way for me to just order what I wanted myself I had no way to double check.
Which is part of why I'm reluctant to call again, they'll just keep talking around this stuff and I have nothing solid to point them back to.
He probably gets paid on commission and in that case he's a lying salesmen. I wouldn't argue though. I'd be polite and ask for him to transfer me to a supervisor. And if he lies more and says "My supervisor isn't here" - I wouldn't challenge him on that either. I'd just say something like "Please transfer me to somebody else then."