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submitted 5 months ago* (last edited 5 months ago) by GreenEngineering3475@lemmy.world to c/android@lemmy.world

In its services and repair terms and conditions, Google says it will keep devices sent in for repair if they have a non-OEM part.

Update:

Google changes repair policy after criticism of third-party parts ban Google previously said it would not return mailed-in devices using "unauthorized" parts.

Source: https://arstechnica.com/gadgets/2024/06/google-changes-repair-policy-after-criticism-of-third-party-parts-ban/

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[-] coffinwood@discuss.tchncs.de 32 points 5 months ago

Depends. Where I live even signed contracts can be deemed illegal in parts if a clause is still seen as unexpected or surprising for the customer.

If Google included a clause that states the customer loses a kidney to them, wouldn't make it legal just because it's written there.

[-] NateNate60@lemmy.world 0 points 5 months ago

It's legal in the United States where consumer protection laws aren't as strong as in some other places.

this post was submitted on 04 Jun 2024
162 points (98.8% liked)

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