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submitted 1 month ago by wiki_me@lemmy.ml to c/linux@lemmy.ml
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[-] sudoreboot@slrpnk.net 51 points 1 month ago

I asked for a refund when they kept delaying shipment of my Librem 5. I was simply denied and that was it. They told me I could still choose to receive the phone, but I don't want it since it's a bad, practically useless product now.

I reported them in my country for it.

[-] steal_your_face@lemmy.ml 9 points 1 month ago
[-] sudoreboot@slrpnk.net 14 points 1 month ago

I think that's an american thing. Besides, that money is long gone since I made the purchase several years ago.

[-] porous_grey_matter@lemmy.ml 8 points 1 month ago

It's a credit card/payment processor thing, i.e. ultimately it's visa/mastercard, but it's up to the bank to offer to individuals. It's often available in other anglophone countries if your talk to your bank but I'm sure in some places they wouldn't do that. But yeah, years ago is too long anyway.

[-] steal_your_face@lemmy.ml 4 points 1 month ago

Hmm yeah may depend on the country. If you paid by credit card it might be worth a shot, though. They shouldn’t be rewarded for their bad actions.

[-] delirious_owl@discuss.online 10 points 1 month ago

They only works within some months. People have waited on Purism for years.

[-] steal_your_face@lemmy.ml 1 points 1 month ago

It depends. I’ve heard of some credit card companies doing it for a while after. Years might be hard though :(

[-] penquin@lemm.ee 1 points 1 month ago

That's extremely fucked up.

this post was submitted on 11 Jun 2024
303 points (90.6% liked)

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