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Selfhosted
A place to share alternatives to popular online services that can be self-hosted without giving up privacy or locking you into a service you don't control.
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You said you recently got a gigabit plan, but that's related to your home download speed. Check to see what your upload speed actually is. Depending on your ISP's plans, you might have a speedy download but a slow upload.
I tested between 800-900Mbps UP, closer to a full gig down.
If you go to canyouseeme.org and test your Plex port does it show as open?
Your new ISP might have CG-NAT meaning you don't get your own IPv4 address and can't be connected to directly.
Also stream a movie from your phone while connected to cellular data and then check that stream on the Plex admin screen to see what it says. IIRC the Plex Relay is fixed at 1mbps
These are excellent ideas to test where the bottleneck is. Thank you very much.