This comment inspired me to wonder if they wanted to implement AI into it as well. And of course, if you look at their ycombinator company page (their actual site is shit and has no info on it just 2 different contact forms), and of course "I have experience in operational excellence, business development, compliance, and deep understanding of AI, NLP". (Unrelated, I know it is a different term here, but off is the NLP abbreviation badly chosen, it always reminds me of Neuro-linguistic programming).