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Anon works the phones
(sh.itjust.works)
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this post was submitted on 13 Sep 2024
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This. I worked in a call centre for a while. Service was not the priority, speed was. I got in trouble for staying on the line to actually resolve a customer's issue because it took a long time (basically ended up having to do a conference call with the third party who had fucked up). I left that job ASAP because fuck that.
Best call center job I've had was tech support for Garmin. No handle time it's stay on the phone until customer is helped. I spent hours on the phone plotting good vacation routes for people loved it.