69
submitted 2 months ago by MicroWave@lemmy.world to c/world@lemmy.world

A wave of abusive consumers has prompted authorities to introduce the country’s first ordinance to protect service industry employees

Japan is celebrated for its exceptional levels of customer service. But the behaviour of a growing number of customers and clients leaves a lot to be desired.

The rise of the abusive consumer has prompted authorities in Tokyo to introduce the country’s first ordinance – a locally approved regulation – to protect service industry staff from kasuhara – the Japanese abbreviated form of “customer harassment”.

While the Tokyo ordinance, which will go into effect in April, does not carry penalties, experts hope the move will highlight a growing social problem and, perhaps, encourage people to think twice before taking out their frustrations on staff.

you are viewing a single comment's thread
view the rest of the comments
[-] MrJameGumb@lemmy.world 13 points 2 months ago

does not carry penalties

So what's the point then?

[-] papertowels@lemmy.one 36 points 2 months ago* (last edited 2 months ago)

If there was a society where a penalty-free regulation would have actual effects, it's Japan.

You should see the death glares people get if they're loud on the train.

[-] Mr_Blott@feddit.uk 22 points 2 months ago

To make people realise they're being cunts

this post was submitted on 08 Oct 2024
69 points (97.3% liked)

World News

39408 readers
2613 users here now

A community for discussing events around the World

Rules:

Similarly, if you see posts along these lines, do not engage. Report them, block them, and live a happier life than they do. We see too many slapfights that boil down to "Mom! He's bugging me!" and "I'm not touching you!" Going forward, slapfights will result in removed comments and temp bans to cool off.

We ask that the users report any comment or post that violate the rules, to use critical thinking when reading, posting or commenting. Users that post off-topic spam, advocate violence, have multiple comments or posts removed, weaponize reports or violate the code of conduct will be banned.

All posts and comments will be reviewed on a case-by-case basis. This means that some content that violates the rules may be allowed, while other content that does not violate the rules may be removed. The moderators retain the right to remove any content and ban users.


Lemmy World Partners

News !news@lemmy.world

Politics !politics@lemmy.world

World Politics !globalpolitics@lemmy.world


Recommendations

For Firefox users, there is media bias / propaganda / fact check plugin.

https://addons.mozilla.org/en-US/firefox/addon/media-bias-fact-check/

founded 2 years ago
MODERATORS