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this post was submitted on 14 Nov 2024
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No Stupid Questions
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No such thing. Ask away!
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And just try to get regular people to use email encryption. Yes, it could be signed to show that it hasn't been altered, but then most users can't even figure out where a file has been saved.
So they use faxes.
Here (not US) they've tried implementing a dedicated "secure email platform" for medical professionals so that they can exchange patient data. It's both progress and kind of idiotic, but it's not very widely used (because now, they have yet another email address to manage, on top of the six they already have to use).
Secure email is nearly always implemented as a portal-based system in practice. It's also typically only used for one-off exchanges. It's not our first-line method of communication, but it gets used within the facility literally every day.
HIE portals are more commonly used for provider-to-provider exchange that doesn't justify full data integration.
At any rate, the fundamental point stands: regulatory compliance has absolutely nothing to do with why faxes are still in use in the industry.